Terms and conditions

Last updated: September 2018

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Preamble

This document is a translation of the main terms and conditions written in German. In a case of doubt, the original German version shall prevail.

§1 Health

You must not have contagious diseases and must be able to withstand the physical demands of the sport of swimming. A consultation with a sports physician is recommended.

§2 Withdrawal

You can withdraw anytime from an already paid package. You will get back the money for the lessons that you have not consumed.

§3 Cancelling a swimming lesson

  1. Cancellation by the customer: the cancellation of a swimming lesson shall be made at least 24 hours in advance. Cancellations past due time will be charged regardless.
  2. Cancellation by the swimming instructor: the customer is eligible for a monetary refund or a make-up swimming lesson.

§4 Punctuality

  1. You must notify the swimming instructor about your late arrival at least 30 minutes before the arranged swimming lesson via telephone (call, SMS, instant messaging [WhatsApp, Telegram,…]), otherwise there will not be any make-up-time.
  2. If the swimming instructor is late, the missed time will be made up.

§5 Services

  1. Lesson: a lesson is between 45 and 60 minutes long.
    1. Warm-up: a lesson always starts with a max. 15 minute long warm-up on land
  2. Single: a Single lesson is the most flexible service offered
  3. 10 lessons package: contains ten (10) lessons
  4. 15 lessons package: contains fifteen (15) lessons

§6 Payment

  1. Packages (10, 15 lessons) must have been paid before the first lesson of the ordered package. Otherwise, the agreed upon lesson will be booked as a Single.
  2. The swimming lesson(s) can be paid in cash or via remittance. For remittance, please use the following data:
  3. Recipient: Christian Abila
    IBAN: DE89 1001 1001 2620 6043 38
    BIC: NTSBDEB1XXX

    Please write “swimming lesson” followed by your or your kid(s)' name(s) as reason for payment
  4. Receipts can be handed out in paper or digital form. Please let me know, which one you prefer.

§7 Liability

  1. The swimming instructor's liability is limited to the duration of the agreed upon lesson.

§8 Changes in the Terms and conditions

  1. Changes in the Terms and conditions are valid from the moment of their publishment.
  2. Existing customers: by buying a new package or a new Single, existing customers agree to the new Terms and conditions, which they will have been informed about beforehand.